With the as-is process from the measure step, the firm can now create a standard toolset. Accountability-Success lies in a firm’s ability to measure and provide true process adherence accountability.Standard tools-Whether it is a log, agenda, spreadsheet, purchase order or a planning device, there must be consistency in the tools.Simply put, you cannot measure something if no standard process exists. Process-There must be a flow chart or value-stream map for each process.Improve is often the preferred terminology, but implement invokes some sort of change that is required in the new order of things. What key steps should be measured in the future?.What steps would provide the most value to the field?.Where is there little connectivity between critical departments?.Ask the following important questions in the analysis: Furthermore, it is also important to reference back to the aforementioned processes. It is also important to note that firms often put their best people on the most challenging projects. This is not to say areas shouldn’t be flagged, but dialing in too quickly on one, specific inefficiency may mask the larger, more complicated problem. Some of the following processes would be ideal areas to examine to determine the efficacy:Ĭreating the “as-is” process is sometimes difficult because teams try to solve for areas too quickly. It is also important to measure the processes as they exist in the firm. The intent of this first measure is to gauge not only the magnitude, but to also identify potential smoking guns. Subcontractor variance on completed jobs.Labor variance on completed jobs (estimated vs.What is the magnitude of the problem? Several items to measure might include: Measureįirst, it is important to completely understand the true baseline. Be careful to avoid any false information or bias. It is important to ground the definition statement in fact. There is a communication breakdown between the office and the field.Material expenditures have overrun the budget on the last 25 projects.The firm’s labor productivity has continued to decline over the last 2 years.There are many types of definitions that can be used: ![]() Within this step, the team must develop a problem statement. With the complete support of the organization’s leadership in place, the change can begin. One of the biggest mistakes of any initiative is creating tools and processes in a vacuum, without the buy-in of people who will use the tool. The individual must have a mindset that balances the big picture vision of the firm and a thorough understanding of the ground level tactics. The most important thing to consider for any firm is who will be the champion or change agent. Too often, firms jump to the implementation step, but fail to understand the root causes of their own inefficiencies first.ĭMAIC is a system that helps thoroughly evaluate a firm’s deficiencies and create a solution that modifies the behavior. One of the main tenets of lean is the use of DMAIC: By maintaining a strategic plan that is always focused on improvement, a firm has the ability to eliminate the smallest imperfection or even tackle productivity. ![]() The enemy of productivity and any companywide initiative is complacency. Regardless of the situation, something provides a catalyst for firms to make a strategic decision to implement a safety-minded culture.įirms must recognize that even if they appear to excel in labor management techniques, the real power begins with developing a culture of innovation and continuous improvement. ![]() The greatest example of transformation and adoption of best practices comes in the form of safety management. Whether it is total quality management or lean, there are countless tools and avenues that enable firms to reduce waste and inefficiency. While other industries have benefitted from robotics, automation and other technological advancements, many studies indicate that the construction sector has suffered with no sizeable gain over the last 50 years. For centuries, construction firms of all makes and models have struggled with productivity.
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